Team building is an important part of the work experience. It is not only applicable to your work life, but also transfers over to your personal and social life
Team building is an important part of the work experience. It is not only applicable to your work life, but also transfers over to your personal and social life
One of the most critical traits to look for in an employee is responsibility. Responsible employees drive the success of an organization, whether for profit or not for profit. This workshop will introduce to you the ideas of responsibility and the traits that define a responsible employee. It will also show the effects of having responsible employees versus irresponsible employees. And finally, the workshop will cover the steps to becoming more responsible. What you'll learn Define accountability and examine the accountability ladder.. Identify qualities of accountable employees Successfully identify one’s own accountability level. Identify examples of responsibility in the workplace. Successfully identify the benefits of responsible employees and the effects of employees that are not responsible. Identify different accountability tools for businesses in the forms of software. Identify the steps for handling an unconscious bias-based complaint at work.
It is not possible to control or manage 100% of risk, but knowing what do before, during, and after an event will mitigate the damage and harm.
Customer service is a necessary position in the job world today. It helps companies give customers what they want and what they need. Although many customers can be difficult, with the right training, skills, and knowledge, any difficult customer can be handled properly and effectively. With a positive attitude, your employee can effectively deal with the most difficult customers and both parties can end the conversation satisfied. With The Handing A Challenging Customer workshop, your participants will learn how engaging customers properly can benefit both the employee and customer. Effective customer service can change a company’s reputation for the better. Through this workshop, your participants will gain a new perspective on how to react to negative customers and leave the customer satisfied and as a returning customer. What you'll learn Cultivate a positive attitude Manage internal and external stress Develop abilities to listen actively and empathize Build a rapport with customers in person and over the phone Understand the diverse challenges posed by customers Develop strategies to adapt to challenging circumstances
With this workshop your participants will be able to develop a business environment that reflects a positive set of values and ethics. Aligning these characteristics with the standards of conduct is what makes a business stand out and be a leader in the business world. Through our Developing Corporate Behavior workshop your participants should see improved team building, better communication, and trust. By realizing the benefits of corporate behavior and developing a successful plan your participants should see a reduction in incidents and an increase in team work and loyalty. What you'll learn Understand what behavior is Understand the benefits of corporate behavior Know what type of behaviors you want to implement in your company Know how to implement corporate behaviors Know how to maintain corporate behaviors
With the increasing demand for efficient project delivery, mastering the art of project management has become a critical skill for both businesses and individuals. Project management is the practice of planning, organizing, and managing resources to achieve specific goals and objectives, while adhering to the predefined project parameters. It provides control over the project lifecycle, from its initiation to its completion. Whether a business is planning a small-scale project or a large-scale initiative, effective project management is the key to ensuring success. The Project Management 7th Edition course will cover principles and techniques in accordance with the Project Management Body of Knowledge (PMBOK) 7th Edition, which is the globally recognized standard for project management best practices. Participants will gain an understanding of value delivery, project management principles, as well as performance domains that are important for final delivery outcomes. As the world continues to change with technology evolving and new organizations emerging, it’s important to reconsider the global perspectives that are found within the PMBOK Guide. What you'll learn Define projects and project management. Explore the changes with the 7th edition and past editions. Recognize the factors that contribute to a system for value delivery. Identify the ethics that are most important for project management. Explore the 12 Project Management Principles. Identify the 8 Project Performance Domains. Understand the Tailoring Process. Define and explore models, methods, and artifacts.
Welcome to our comprehensive course on Google Workspace, your gateway to unlocking the full potential of Google's suite of productivity tools. In today's dynamic and interconnected world, effective collaboration and seamless communication are essential for success in both personal and professional endeavors. Google Workspace offers a versatile array of cloud-based applications designed to streamline workflow, enhance teamwork, and boost productivity across various domains. Overall, Google Workspace plays a crucial role in modernizing workplace productivity, fostering collaboration, and empowering organizations to adapt to the evolving digital landscape. Its comprehensive suite of tools, combined with its emphasis on security, scalability, and flexibility, makes it an indispensable platform for businesses seeking to thrive in today's competitive environment. What you'll learn Create, manage and share files and folders. Personalize and manage a Gmail account. Schedule and launch a Google Meet. Set up, edit, and collaborate on documents online. Understand the essential features and capabilities of Google Sheets. Understand Google Slides and the various design techniques.
By the end of the training, participants will have advanced proficiency in Microsoft Office tools, enhancing their ability to collaborate, automate tasks, and utilize complex features of Teams, Word, Excel, PowerPoint, Outlook, SharePoint, and OneDrive for improved productivity. Day 1 0900-0915: Welcome and Outline of Advanced Concepts (15 minutes) Overview of advanced features to be covered. 0915-0930: Integration of MS Office Apps for Streamlined Workflows (15 minutes) Overview of automation and collaboration features. 0930-1015: Advanced MS Teams (45 minutes) Customizing Teams settings and managing large teams (15 minutes) Integration with SharePoint and OneDrive for file management (10 minutes) Automation with Teams (e.g., workflows, connectors, bots) (10 minutes) Best practices for advanced team collaboration and communication (10 minutes) 1015-1100: Advanced MS Outlook (45 minutes) Advanced email organization (rules, folders, categories) (10 minutes) Managing large volumes of emails effectively (10 minutes) Automating tasks with Outlook (Quick Steps, templates) (10 minutes) Calendar sharing and managing group schedules (10 minutes) Integrating Outlook with Teams and OneDrive (5 minutes) 1100-1150: Advanced MS Word (50 minutes) Creating and managing large documents (Table of Contents, Indexing) (15 minutes) Advanced formatting (styles, themes, watermarks) (10 minutes) Automating repetitive tasks (macros, mail merge) (10 minutes) Advanced collaboration tools (linking documents, master documents) (10 minutes) Customizing Word to suit workflow needs (ribbons, shortcuts) (5 minutes) 1150-1300: Advanced MS PowerPoint (70 minutes) Designing visually compelling presentations using advanced tools (15 minutes) Using Master Slides for consistent design (15 minutes) Embedding multimedia, animations, and hyperlinks (15 minutes) Presenting like a pro (Presenter View, advanced slide transitions) (15 minutes) Collaborating in real-time on PowerPoint presentations (10 minutes) Day 2 0900-0915: Recap of Day 1 and Overview of Day 2 Agenda (15 minutes) 0915-1000: Advanced MS Excel (45 minutes) Advanced functions and formulas (e.g., VLOOKUP, INDEX-MATCH, IF) (10 minutes) Data analysis tools (Pivot Tables, Power Query, Power Pivot) (10 minutes) Using Excel for automation (macros, VBA basics) (10 minutes) Conditional formatting, data validation, and creating dynamic dashboards (10 minutes) Sharing and collaborating on complex data sets in OneDrive (5 minutes) 1000-1045: Advanced SharePoint (45 minutes) Customizing SharePoint sites (branding, templates, permissions) (10 minutes) Document libraries and managing document versions (10 minutes) Advanced workflows using SharePoint and Power Automate (10 minutes) Sharing, co-authoring, and securing sensitive data (10 minutes) Integrating SharePoint with Teams and Microsoft 365 tools (5 minutes) 1045-1130: Advanced OneDrive for Business (45 minutes) Automating file management with OneDrive (10 minutes) Managing large-scale data synchronization and selective sync (10 minutes) Advanced sharing options and file security management (10 minutes) Collaborating on shared files with advanced version control (10 minutes) Integrating OneDrive with Teams, Outlook, and SharePoint (5 minutes) 1130-1215: Advanced Productivity and Automation (45 minutes) Automating routine tasks across MS Office (Power Automate integration) (15 minutes) Using add-ins and extensions to enhance MS Office functionality (10 minutes) Tips for optimizing workflows and increasing productivity (10 minutes) Customizing MS Office to align with business needs (10 minutes) 1215-1300: Q&A and Conclusion (45 minutes) Final Q&A session for advanced topics (15 minutes) Recap of key strategies and advanced tips (15 minutes) Resources for continuous learning and advanced support (15 minutes)
By the end of the training, participants will have a foundational understanding of Microsoft Office tools including Teams, Word, Excel, PowerPoint, Outlook, SharePoint, and OneDrive, enabling them to effectively collaborate, create, and manage content. Day 1 0900-0910: Welcome and Overview of the Day’s Schedule (10 minutes) 0910-0920: Introduction to MS Office Suite (10 minutes) 0920-0935: Setting up MS Teams and Navigating the Interface (15 minutes) 0935-0945: Quick Tour of OneDrive for Cloud Storage and File Management (10 minutes) 0945-1025: MS Excel (40 minutes) Basic Excel navigation and functions (10 minutes) Creating and formatting spreadsheets (10 minutes) Using formulas, tables, and charts (10 minutes) Sharing and co-authoring Excel files in OneDrive (10 minutes) 1025-1105: MS Outlook (40 minutes) Navigating the Outlook interface (10 minutes) Managing emails: Sending, receiving, and organizing (10 minutes) Using the calendar for scheduling (10 minutes) Integrating with Teams and OneDrive for productivity (10 minutes) 1105-1200: MS Word (55 minutes) Creating, editing, and formatting documents (15 minutes) Using styles, headings, and tables (15 minutes) Collaboration features in Word (track changes, comments) (10 minutes) Saving and sharing documents via OneDrive and SharePoint (15 minutes) 1200-1300: MS PowerPoint (60 minutes) Basics of creating a presentation (15 minutes) Using templates, inserting media, and designing slides (15 minutes) PowerPoint collaboration and sharing (15 minutes) Presenting with Teams and integrating with other Office tools (15 minutes) Day 2 0900-0910: Welcome and Overview of the Day’s Schedule (10 minutes) 0910-0955: MS Teams Basics (45 minutes) Creating and joining meetings (15 minutes) Collaborating with Teams (file sharing, co-editing) (10 minutes) Best practices for team collaboration (10 minutes) Notifications settings, using @mentions, announcements vs messages, and messaging with documents/hyperlinks (10 minutes) 0955-1035: OneDrive for Business (40 minutes) OneDrive basics and file management (10 minutes) Uploading, syncing, and sharing files (10 minutes) Collaborating in real-time across devices (10 minutes) Managing file permissions and versions (10 minutes) 1035-1105: SharePoint Basics (30 minutes) Introduction to SharePoint (10 minutes) Creating sites and managing documents (10 minutes) Collaborating with SharePoint and OneDrive (5 minutes) Accessing and sharing resources (5 minutes) 1105-1150: Integration & Productivity Tips (45 minutes) Integrating Microsoft apps (Teams, Outlook, Word, Excel, etc.) (15 minutes) Tips for boosting productivity using the MS Office Suite (15 minutes) Cross-app collaboration and document management (15 minutes) 1150-1235: Q&A and Closing Remarks (45 minutes) Open forum for questions (15 minutes) Recap of key takeaways (15 minutes) Resources for further learning and support (15 minutes) 1235-1300: Feedback and Closing (25 minutes)
After completing this course, you'll be able to: Understand NLP fundamentals: Define key terms and presuppositions. Master communication skills: Identify states of mind, use enriched language, and interpret body language. Develop powerful techniques: Learn to ask effective questions, use hypnotic language, and refine response strategies.
Human resources online training focuses on HR practices in the hospitality industry. You may be able to utilize this course as a core element of your HR training program.
Ergonomics online course will provide an introduction to ergonomics, the science of designing workplaces, tools, and tasks to fit the needs of the people who use them. By understanding ergonomic principles, you can help to create a safer, healthier, and more productive work environment.
