Administrative Support

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Administrative Support

Category Administrative Skills

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Updated 25 Jul 2025

Contents 1

Enrolled 103

Language English ‎(en)‎

Duration 2 hrs

Skill Level Beginner

Certification

CPD

Credits Earned

Course Overview

This course is designed to provide the fundamental skills and knowledge needed for a successful career in administrative roles. You will learn how to manage day-to-day office operations, organize schedules, handle communication, and create professional documents. The course also focuses on time management, customer service, and the use of modern office software, helping you become a reliable and efficient administrative professional.

What You Will Learn:
How to manage schedules, calendars, and meetings effectively.
Professional email, telephone, and business communication skills.
Document creation, organization, and filing techniques.
Basics of data entry, record-keeping, and office software tools (MS Office, Google Workspace, etc.).
Time management and task prioritization strategies.
Customer service, problem-solving, and team support skills.
Techniques to streamline office operations and boost productivity.

Course Content

Enrolment options

Administrative Support

What You Will Learn:
How to manage schedules, calendars, and meetings effectively.
Professional email, telephone, and business communication skills.
Document creation, organization, and filing techniques.
Basics of data entry, record-keeping, and office software tools (MS Office, Google Workspace, etc.).
Time management and task prioritization strategies.
Customer service, problem-solving, and team support skills.
Techniques to streamline office operations and boost productivity.

Course Duration: 2 hrs

Skill Level: Beginner

Course Intro Video Url (Embedded): https://ilearn-public-contents.s3.us-east-1.amazonaws.com/course-intro-videos/Administrative+Support.mp4

Certification: CPD

Credits Earned: 8

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Administrative Support

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Administrative Support

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