This course is designed to provide the fundamental skills and knowledge needed for a successful career in administrative roles. You will learn how to manage day-to-day office operations, organize schedules, handle communication, and create professional documents. The course also focuses on time management, customer service, and the use of modern office software, helping you become a reliable and efficient administrative professional.
What You Will Learn:
How to manage schedules, calendars, and meetings effectively.
Professional email, telephone, and business communication skills.
Document creation, organization, and filing techniques.
Basics of data entry, record-keeping, and office software tools (MS Office, Google Workspace, etc.).
Time management and task prioritization strategies.
Customer service, problem-solving, and team support skills.
Techniques to streamline office operations and boost productivity.
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Updated: Jan 2026