Course info

This course is designed to provide the fundamental skills and knowledge needed for a successful career in administrative roles. You will learn how to manage day-to-day office operations, organize schedules, handle communication, and create professional documents. The course also focuses on time management, customer service, and the use of modern office software, helping you become a reliable and efficient administrative professional.

• What You Will Learn:
• How to manage schedules, calendars, and meetings effectively.
• Professional email, telephone, and business communication skills.
• Document creation, organization, and filing techniques.
• Basics of data entry, record-keeping, and office software tools (MS Office, Google Workspace, etc.).
• Time management and task prioritization strategies.
• Customer service, problem-solving, and team support skills.
• Techniques to streamline office operations and boost productivity.